Customer Reviews

We pride ourselves on our high standard of customer service. But don't just take our word for it, read our customer reviews below.

Buy with Confidence from Car Planet

At Car Planet, we're committed to providing quality used cars and outstanding customer service. Our customer reviews reflect the experiences of people who have purchased vehicles from us, helping future buyers make informed decisions.

Read genuine Google Reviews from our customers and discover why so many people choose Car Planet for their next vehicle.

Reviews
JJ
Jack J3 weeks ago
StarStarStarStarStar
Google

I've bought a few cars in my life. Different times, different companies. Some good, some bad. I'm not going to name them but my previous experiences were always jarring in some way....

EG
Elizabeth Ga month ago
StarStarStarStarStar
Google

I had a great experience with Car Planet. Collecting my car was smooth, and ALIN was excellent throughout friendly, knowledgeable, and always available to help. When technical issues...

SK
Sarath Ka month ago
StarStarStarStarStar
Google

I recently bought a BMW from Car Planet, and I’m extremely happy with both the car and the service. The whole buying process was smooth, professional, and stress-free. A special thanks to Aingel, who was very friendly, helpful...

S
Sefaa month ago
StarStarStarStarStar
Google

I had a great experience at this dealership, and I especially want to thank the lovely lady at reception (Yeshim). From the moment I walked in, she was welcoming, polite, and very professional...

CP
Callum Pa month ago
StarStarStarStarStar
Google

Came with my brother today to buy his first car. Harrison was very helpful and professional. Sorted out all of our questions.

NN
Niki N2 months ago
StarStarStarStarStar
Google

I had a really positive experience at Car Planet thanks to Jennifer. From the moment I arrived, she was welcoming, professional and extremely knowledgeable about all the different car options available.

AP
Amber J3 month ago
StarStarStarStarStar
Google

I had a really positive experience with Car Planet and would happily recommend them. The whole process was smooth, professional, and stress-free.

RG
Ryan G3 months ago
StarStarStarStarStar
Google

I recently purchased a Skoda from Angel at Car Planet, and I couldn’t be happier with the experience. From start to finish, Angle was professional, friendly, and genuinely helpful without ever being pushy. She took the time to understand what I was looking...

NK
Nish K4 month ago
StarStarStarStarStar
Google

I had an excellent experience buying my car from Ikram at Car Planet Watford. From start to finish, he was professional, honest, and extremely helpful. He took the time to answer all my questions, explained everything clearly...

CG
Claudio G5 months ago
StarStarStarStarStar
Google

Amazing experience from start to finish! The customer service was incredibly friendly and always accessible anytime I had questions. Dorian was helpful, professional, and made the whole process easy and stress-free.

*Note: Only selected 5-star Google reviews are displayed here. You can view all customer reviews on Google.

Why Buy from Car Planet?

Car lot with many vehicles
Unmatched Choice,
Hand-Picked Quality

With 2,000+ cars in stock, every vehicle is carefully selected by our expert team from trusted vendors and verified individual owners. Only the best make it to our forecourt.

Mechanic inspecting a car
Expert Prep &
 Highest Standards

Every car goes through our state-of-the-art National Prep Centre, with a 150+ point inspection, MOT, and service if needed. Our cars are genuinely the cleanest you'll find.

Customer service representative
Flexible Finance &
Total Peace of Mind

Every car comes with 12 months of free roadside assistance and the option to upgrade to an extended RAC warranty for up to 60 months.

The Car Planet Difference

Driven by Quality, Built on Trust

2,000+

Cars in Stock

London's biggest used car supermarket with over 2,000+ cars ready to choose from. More cars, more choice, and always better value.

150+

Point Inspection

Every car is thoroughly checked with over 150+ inspection points. From engine to tyres, you can trust it meets our quality standards before it’s on sale.

£99

Reservation Fee (Refundable)

Reserve your chosen car for up to 48 hours with £99. Nobody else can view or buy it in that time, and the fee is always refunded automatically.

12.9%

APR Finance*

Flexible finance options starting from 12.9% APR. Representative example: 14.9% APR (subject to status). We work with trusted lenders to help you find the best deal available.

14 Day

Money-Back Guarantee*

Applies only to distance sales where a car is delivered without you seeing it in person first. If that’s the case, you can return the car within 14 days for a full refund. No hassle, no stress.

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Cinnamond House

Baldwins Lane, Croxley Green

Watford, Hertfordshire, WD3 3RT

Frequently Asked Questions

Yes. All reviews displayed on this page are sourced from verified Google Reviews. They have been submitted by genuine customers and reflect their real experiences with Car Planet, helping you make an informed buying decision.

You can read more customer feedback by visiting our Google Business Profile, where you'll find all of our verified Google Reviews.

Yes. We encourage all customers to share their experience on Google. If you have any questions or would like to share your review, please send us your comments. We would be more than happy to assist you and ensure you have the best possible buying experience.

Reviews help customers make informed decisions and help us continually improve our service.

Yes. We regularly monitor and respond to customer reviews and feedback. We value every customer's opinion and are committed to addressing questions, concerns, and suggestions to help provide the best possible experience.

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